UAE: 1–3 business days, free over AED 250. GCC (KSA, Oman, Bahrain, Kuwait, Qatar): 3–7 days. Orders placed before 14:00 GST ship same day. Every order ships tracked. Returns: 7-day window from delivery on unopened items; defective parts must be reported within 48 hours; custom orders and opened electronics are non-refundable.